Jam Documenation

Docs

• About: Learn when Jam was founded, who uses Jam, and how to contact the team.
• Access Controls: Set default access for every Jam in your workspace, and adjust visibility on any single Jam when one needs tighter control.
• Administration overview: Manage workspace members, access, SSO, security, and visibility so every Jam stays in the right hands.
• AI apps: Capture bugs in your AI app with all the context engineers need to debug prompts, model settings, and unpredictable behavior.
• AI Policy: See how Jam builds AI features responsibly: what data we use, how we protect it, and how we work with third-party model providers.
• Asana: Turn every Jam into an Asana task with full technical context. Set workspace, project, and assignee from inside the extension.
• Audit Logs: Track every access change, membership update, and settings change in your workspace. Essential for security reviews and compliance audits.
• Auto-blur: Hide sensitive content automatically during Recording Link sessions. Passwords, personal info, and secrets never reach Jam's servers.
• Auto-deploy: Install Jam on every browser in your organization automatically using Google Admin Console. No manual setup.
• Azure DevOps: Turn every Jam into an Azure DevOps work item with full technical context. Set project, type, and priority from inside the extension.
• Binary network data: See how Jam handles binary network payloads and what the [binary: X bytes] placeholder tells you.
• Browser Support: See which Chromium browsers Jam supports and which features work in each.
• Download extension: Install the Chrome extension from the Chrome Web Store.
• CLI: Authenticate, read Jam data, and create Jams from your terminal. Built for shell scripts, CI jobs, and AI coding agents.
• ClickUp: Turn every Jam into a ClickUp task with full technical context. Set workspace, folder, and list fields from inside the extension.
• Company overview: Read Jam's company story, mission, values, AI policy, and security commitments.
• Configuration: Configure the Jam SDK, Recording Links, browser access, and debugging defaults for the way your workspace captures bugs.
• Connect your apps: Connect Jam to your support desks and monitoring platforms or send Jams straight to your project management tools and AI agents. No copy-pasting, no lost context.
• Creating a Jam: Install the Chrome extension or iOS app and share your first bug report in seconds. Every report includes console logs, network requests, and device info.
• Custom logs: Attach live debug data like user IDs, app state, and feature flags to every Jam automatically with jam.metadata().
• Custom domain: Connect your own domain to Recording Links so console logs and network requests get captured from every customer recording.
• Desktop Recording: Record across multiple tabs and windows to show bugs that span more than a single page.
• DevTools: Inspect console logs, network requests, user events, and device info inside every Jam. The same toolkit engineers use in the browser.
• Figma: Embed Figma designs next to every Jam. Engineers compare the intended design against the actual bug without switching tabs.
• Fin AI Agent: Add Jam as a step inside your Fin AI workflow so customers submit a recording automatically at the right moment.
• Fin (fka Intercom): Request screen recordings from customers inside Fin conversations and get the full technical context back in the thread.
• Request Customer Screen Recordings from Freshdesk: Request screen recordings from customers inside Freshdesk tickets and keep each Jam tied to the original conversation.
• FullStory: Link FullStory session recordings to your Jams automatically. Engineers get both the capture and the full user session.
• GitHub: Turn every Jam into a GitHub Issue with full technical context. Set repo, assignees, and labels from inside the extension.
• GitLab: Turn every Jam into a GitLab issue with full technical context. Set project, labels, and milestones from inside the extension.
• GraphQL: Spot GraphQL errors and operation names in the DevTools panel. Jam shows them automatically, even when the request returns a 200.
• Request Customer Screen Recordings from HubSpot: Request screen recordings from customers inside HubSpot conversations and keep each Jam tied to the original thread.
• Ignore logs: Filter Jam's own scripts out of your browser console so you see only your app's logs when debugging.
• Incognito Sessions: Enable Jam in incognito or private browsing to capture bugs without leaving a trace in your main session.
• Jam docs: Capture better bug reports with Jam. Start with setup, recording, Recording Links, and your core debugging workflow.
• Instant Replay: Capture bugs the moment they happen. Instant Replay rewinds the last 2 minutes of activity so you never have to reproduce the issue.
• Instant Replay Performance: See how Instant Replay protects browser performance and when to turn off auto-disable on specific sites.
• Instant Replay Privacy: See how Instant Replay keeps your data private, and how to turn it off for specific sites or your whole workspace.
• Integrations overview: Connect Jam to issue trackers, support tools, AI agents, webhooks, and error trackers so every report reaches the right workflow.
• Fin (fka Intercom): Request screen recordings from customers inside Intercom conversations and get the full technical context back in the thread.
• Getting Started: Capture bugs with the context engineers need. Start with the Chrome extension, Recording Links, and core debugging tools.
• Jam for iOS: Capture dev-ready mobile bug reports from your iPhone or iPad and send them straight to your issue tracker.
• Setting Up Logging in iOS: Send your iOS app's log events to Jam with the JamLog framework so every bug report carries your app's context.
• iOS Shortcuts for Jam: Start a Jam recording from anywhere on your iPhone using Control Center, Siri, widgets, or the Action Button.
• Enabling Taps and Gestures on iOS Screen Recording: Show taps and gestures in your iOS recordings so engineers can follow exactly what you did.
• AI: Generate titles and repro steps automatically so every Jam turns into a ready-to-ship ticket.
• MCP: Pipe Jam bug context into Claude, Cursor, VS Code, and other AI coding tools. Your agent goes from bug to fix without copy-pasting.
• Jira: Turn every Jam into a fully loaded Jira issue. Console logs, network requests, and device info are attached automatically.
• Request a Jam from Jira Service Management Tickets: Request screen recordings from reporters inside Jira Service Management and link each Jam back to the service request.
• Keyboard Shortcuts: Trigger screenshots, tab recordings, and Instant Replay from your keyboard. Customize any shortcut to fit your workflow.
• Linear: Turn every Jam into a Linear issue with full technical context. Set assignees, labels, and priority without leaving the extension.
• Local files: Annotate and share feedback on local JPGs, PDFs, and HTML files opened in your browser without uploading them first.
• LogRocket: Link LogRocket session replays to your Jams automatically. Engineers get both the capture and the full user session.
• /jam command on MacOS: Share a Recording Link from anywhere on your Mac by typing /jam. No dashboard, no copy-paste.
• Members and Roles: Assign Viewer, Creator, and Admin seats so your team gets the right level of access. Your bill reflects only the paid seats you use.
• Mission: Read Jam's mission to make bugs faster to capture, understand, and fix with humans and AI.
• Mobile Inspector: Pair Jam with your browser's mobile inspector to catch responsive layout bugs with device details attached.
• Network req/resp bodies: See when Jam captures request and response bodies, and the edge cases where bodies might be missing.
• Notion: Turn every Jam into a Notion database entry with full technical context. Fill in custom properties from inside the extension.
• Personal Access Tokens: Create personal access tokens to authenticate MCP clients without the OAuth browser flow. Built for headless environments and CI pipelines.
• Pricing: Compare Jam plans and choose the right plan for your workspace.
• Creating a Recording Link: Collect screen recordings from anyone using a single shareable URL. No extension, no account, no downloads.
• Recording Links: Share one URL to collect screen recordings and technical context from anyone. No install, no account, no downloads on their end.
• Site access: Limit the Jam extension to specific sites so you only capture bugs where you want to.
• Screenshot: Capture full-page or cropped screenshots with console logs, network requests, and device info attached. Engineers get everything they need to fix the bug.
• Secrets: See how Jam strips tokens, cookies, and personal info from network requests before they leave your browser.
• Security: See how Jam keeps your data safe: SOC 2 Type II compliance, AES-256 encryption, automatic blurring, SSO, and audit logs.
• Sentry: See Sentry backend errors and logs alongside your Jam captures. Trace bugs from the frontend all the way through your stack.
• Request a Jam from ServiceNow Incidents and Requests: Request screen recordings from users inside ServiceNow and link each Jam back to the incident or service request.
• Slack: Send Jams to any Slack channel with rich previews and inline debug timelines. Engineers start debugging without leaving the chat.
• SSO: Connect your identity provider for single sign-on and automatic workspace management. Access stays centralized and manual work stays low.
• Support: Get help with Jam setup, captures, integrations, and account questions.
• Values: Read the values that guide how Jam builds with customers, ships, and keeps software simple.
• Video Screen Recording: Record a browser tab, window, or full desktop with console logs and network requests bundled in. Show the bug instead of typing it out.
• Video Annotations: Draw on screen during a recording to point out exactly what's broken.
• Video Blur: Hide passwords, personal info, and other sensitive content before you share a recording.
• Get Started With Webhooks: Send Jam events to your own HTTPS endpoint, Zapier workflow, or n8n automation when a new Jam is created.
• Webhooks Workflows
• Website: Open the main jam.dev website for product details, customers, and resources.
• Workspace Setup: Set up a shared workspace so your whole team can capture, organize, and route bugs to the tools you already use.
• Workspace Visibility: Let colleagues with your company email discover and join your Jam workspace automatically. Onboarding new members takes no manual invites.
• Request Customer Screen Recordings from Zendesk: Request screen recordings from customers inside Zendesk tickets and link each Jam back to the original support thread.