Wonderchat

docs.wonderchat.io

Build AI chatbots for your website in 1 minute. Self-serve up to 70% customer support tickets. Pick your AI model. Train it on your sitelinks and files. Add a Custom GPT to your site. Boost sales. Collect chat analytics. No coding needed.

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Wonderchat Documentation

Welcome to Wonderchat
Our Features
Content Overview: Explore our comprehensive guides and resources to help you set up, integrate, and optimize your Wonderchat experience.
Chatbot Configuration
Creating Your First Chatbot: How to set up your first chatbot in 5 minutes.
Spontaneous Greeting Message: Quick Guide on How to Set Up Spontaneous Greeting Messages
Dynamic Greeting: Guide on How to Enable Dynamic Greetings Based on Page Content
Automatic Chatlog Tags: Guide on How to Set Up Automatic Chatlog Tags for Better Organization
Chatbot Rules: Guide on How to Set Up General Rules and Search Rules for Your Chatbot
Multi-lingual Chatbots: A quick guide on setting up multilingual chatbots if you have multilingual websit.
Source Citations Options: How to pick between chatbot source citations.
Ignore URLs from your site
Add Suggested Questions to your Chatbot: Guide to Set Up Quick Questions for your Chatbot
Preset Messages: Guide to Set Up Preset Messages for your Chatbot
Selecting Between AI models for your chatbots: A guide to decide how you can select the best AI model out of the 10 different AI model selections to power your AI chatbot.
Private Sites Crawling: A Guide on How to Crawl Password Protected Webpages
Notification Settings: Quick Guide on How to Customize your Notification Settings for your Chatbot.
Training your Chatbot
Managing Webpages and Websites: Quick Guide on How to Add or Delete Webpages from your Chatbot
Website Re-Crawling: Guide on How to Manually Update Website Links for Re-Crawling
Multiple Data Sources: Guide on How to Use PDF and Website Links Simultaneously as Data Sources for your Chatbot.
Checking and restoring previous data source version: Wonderchat automatically stores a version history of your chatbot’s data, so you can revisit past states, compare changes, or roll back to a previous version if needed.
Video and Audio Files: Learn how to easily upload video and audio files to Wonderchat and enhance your chatbot with multimedia content.
Managing PDFs
Training on Custom Instructions and Q&As: How to train your AI chatbot on raw text and Q&A information.
How to Train Your Chatbot Using Zendesk Tickets & Knowledge Base
Writing Support Documentation for AI Chatbots: Guide on How to Write Clear and Concise Support Documentation for AI Chatbots
Adding your Chatbot to your website
Chat Widget Embedding: A Guide on How to Embed a Chat Widget on your Website.
Chat Screen Embedding: A Guide on How to Embed a Chat Screen on your Website.
Dynamic Chatbot Configuration: How to dynamically configure different chatbots based on page URL
Advanced Widget Parameters
Identity Verification
Embedding for Wix: A Guide on How to Embed Chatbot Widget for Wix users.
Embedding for Shopify: A Guide on How to Embed Chatbot Widget for Shopify users.
Embedding for WordPress: A Guide on How to Embed Chat Widget for WordPress Users.
Embedding for Drupal: A Guide on How to Embed Chat Widget for Drupal Users.
Embedding for Framer
Embedding for Webflow: A Guide on How to Embed Chat Widget for Webflow Users.
Correcting your Chatbot
Review your Chatbot
How to Review your Chatbot
Chatbot Corrections: A Guide on How to Set Up Chatbot Corrections.
Pending Corrections: A Guide on How to Resolve Pending Corrections.
Export and Import Corrections: Learn how to use the Export and Import Correction features in Wonderchat to manage your chatbot corrections efficiently.
Styling your Chatbot
How to use Homepage Widget Feature: The Widget Homepage allows you to show a branded landing screen when users open your chat widget. It improves the experience by displaying a welcome message, system status, announcements.
Chat Widget Size: Quick Guide on How to Adjust Chat Widget Sizes.
Customizing Your Chatbot's Style and Color: A Guide on How to Customize and Style your Chatbot.
Using Custom CSS to style your chatbot
Human Handover for your Chatbots
AI Chatbot Handover to Human Support via Email: A Guide on How to Handover AI Chatbot Conversations to Human Support via Email
Live Chat Setup: A Guide on Setting Up Live Chat for your Chatbot.
Collecting Leads with your Chatbot
Lead Generation Sequences: A Guide on Using Your Chatbot to Create Lead-Generating Sequences.
Collecting Contact Information: A Guide on How to Collect User Names, Emails, and Phone Numbers From Users.
Turning on email notifications for every new lead collected: A Guide on How to Turn On Email Notifications for New Leads.
[Enterprise] Chat Routing by Topic: Guide on Setting Up Email Notifications from your Chatbot to your Sales Team.
Sharing your Chatbot
Public Chatbot Sharing: A Quick Guide on How to Share your Chatbot Publicly.
Create a Team: A comprehensive guide on creating and managing teams in Wonderchat for collaborative chatbot management.
Delete Team Member from Chatbot: Collaborate with your team by inviting members to help manage and improve your chatbot. You can control who has access and what they’re allowed to do.
Adding Team Members: A Guide on How to Add Team Members to Wonderchat.
Using Chatbot Tools: A guide on how to set-up Tools for your Wonderchat Bot
Set-up Custom Chatbot Tools: WonderChat Tools allows you to create custom Tools that enable your AI chatbot to interact with external APIs, making it more dynamic and versatile.
Set-up Pre-defined Chatbot Actions
Adding Chatbot Workflows: A guide on how to set-up Workflows for your Wonderchat Bot
Set-up Chatbot Workflows: In this page, we will show how you can set-up your own workflow for your chatbot. For this example, we will be setting up a simple "Recommend clothes" workflow.
AI Model Evaluation Tools: A guide on how to use our evaluation playground to test the results of your chatbot.
How to Use the Single-Prompt Evaluation Feature: How to find out which is the best AI model to build your AI agents on.
How to Use the Multi‑Prompt Evaluation Feature
Wonderchat Message Credits – Complete Guide
Inbox Feature
QA Agent Review: An AI QA agent that automatically reviews every chatbot conversation and shows you exactly how to make your chatbot smarter.
Active Campaign: How to Integrate your Active Campaign account with Wonderchat.
Calendly: Guide on Integrating Wonderchat with Calendly
Eloqua: Guide on Integrating Wonderchat with Eloqua
Freshdesk: Guide on How to Integrate Wonderchat with Freshdesk.
HubSpot: Guide on Integrating Wonderchat with HubSpot
Adding Wonderchat Tags to HubSpot: Guide on Adding Wonderchat-HubSpot Tags
Shopify: A Detailed Guide on How to Integrate Wonderchat with Shopify.
Slack: Guide on How to Integrate Wonderchat with Slack.
Slack (via Zapier): Guide on How to Integrate Wonderchat with Slack via Zapier.
Twilio: Guide on How to Set Up Twilio-Wonderchat Live Chat SMS Triggers.
Telegram
WhatsApp: Guide on Integrating Wonderchat with WhatsApp
Zapier App: How to Integrate Wonderchat with Zapier.
Zendesk: Guide on How to Integrate Wonderchat with Zendesk.
Google Drive: Guide on How to Integrate Wonderchat with Google Drive
Microsoft Sharepoint: Guide on How to Integrate Wonderchat with Microsoft Sharepoint
Microsoft Teams: How to bring your Wonderchat AI chatbot into Microsoft Teams channels.
Facebook Messenger: How to set up Wonderchat to reply to your questions on Facebook Messenger
Discord: How to set up Wonderchat to reply to your community on Discord channels
Instagram: How to set up Wonderchat to reply to your questions on Facebook Messenger
Phone Calls: How to set up Wonderchat to handle phone calls with AI voice assistant
API Overview
Chat with Chatbot
Update Chat Feedback
Update Message Feedback
Manage Pages
Export Chatlogs
Manage Tags
Get Messages
Client SDK: Client-side SDK functions for controlling the Wonderchat widget
Webhooks
Chatbot Technical FAQ
Excluding VAT/GST at Checkout: Guide on Excluding VAT/GST Charge at Checkout.
VAT/GST Tax Refund: Guide on Excluding VAT/GST Charge after Checkout via Tax Refund.
Applying Promo Codes: Step-by-Step Guide to Applying a Promo Code
Upgrading Wonderchat Subscription

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