Flip.to
Flip.to is the most trusted way to earn new guests. Increase direct bookings, build trusted brand connections and extend your reach to travelers across the world with the advocacy platform for hotels.
Docs
Launchpad
Documentation
- Quickstart
- Discovery
- Launchpad
- Day-to-day
- Experiences
- Collection management
- Library
- Add, edit and manage Experiences
- Flip.to 🤝 OccasionGenius: Together, we believe that travel marketing can be both authentic, and really great for business, making travel better for everyone.
- Planner audiences
- Special Codes
- Advocacy
- First campaign
- Places: Let guests share where their stories happened in the community
- Curation
- Getting the most out of Curation
- Stories
- Promoting a campaign
- Top storytellers: Every day, your travelers are sharing their stories with friends and family around the world. That adds up to som incredible impact, measured in a massive new audience who are the perfect demographic.
- Spacetime
- Getting started
- Goals
- Historical transactions import
- Analytics taxonomy
- Direct data access
- Collaboratives
- Collaborative Insights
- Campaign Tracking
- Brand Resources
- Mission Control
- Branding
- Point person
- Seasonal photos
- Booking engine URL
- Custom domains
- Languages
- Team
- Websites
- Set up your website (legacy)
- Set up your website
- Consent management for your website
- Cross-domain tracking
- Member tracking
- Website markup
- Feature previews
- Booking Engines
- Set up your booking engine
- Consent management for your booking engine
- E-commerce tracking
- Vendors
- SynXis
- iHotelier
- Cloudbeds
- RevRaise by AZDS
- Newbook
- SiteMinder
- Selfbook
- RezTrip
- Cloudbeds (beta)
- Campspot
- Analytics
- Signals & subscriptions
- Looker Studio
- Consent management
- CRMs
- Zapier
- Using Zapier with Mailchimp
- Revinate
- Salesforce
- SFTP
- Email Marketing
- Providers
- Salesforce Marketing Cloud
- Snippets
- Confirmation email
- Pre-arrival email
- Post-stay email
- Cancellation email
- Advertising
- Google Ads
- Google DV360
- Microsoft Advertising
- Permissions for a Microsoft work account
- Microsoft Advertising Account Permissions
- Meta Ads
- Alternative approach for Meta Ads
- TikTok Ads
- Reddit Ads: This is a working draft for this integration.
- MNTN (Connected TV): This is a working draft for this integration.
- Introduction
- Reference
- Platform API
- Collaborative API
- Updating a website or booking engine: To ensure your Flip.to platform continues to drive impact, follow the best practices below. We'll take it from there to get you to a successful launch! 🚀
- Customer Success
Partners
- Welcome aboard: Resources + implementation guide for Flip.to partners rolling out Spacetime to customers.
- Introduce Spacetime: A customer-ready template to announce the Spacetime rollout.
- Spacetime access: How partners enable Spacetime access for mutual customers: the contractual basis, the workflow, and the templates.
Developers
- Introduction
- Reference
- Platform API
- Collaborative API
- Websites
- Set up your website
- Consent management for your website
- Cross-domain tracking
- Member tracking
- Website markup
- Feature previews
- Booking Engines
- Set up your booking engine
- Consent management for your booking engine
- E-commerce tracking
- Vendors
- SynXis
- iHotelier
- Cloudbeds
- RevRaise by AZDS
- Newbook
- SiteMinder
- Selfbook
- RezTrip
- Campspot
Changelog
- Changelog
- Campaigns get more granular: 28 April 2026
- One visual to rule them all: 16 January 2026
- Understanding space and time: 18 December 2025
- Getting even more global: 17 December 2025
- Your Marketing, reignited 🔥: 24 November 2025
- Spacetime: a first look: 24 October 2025
- Coming soon: entirely new Discovery journeys: 17 September 2025
- A better way to manage experiences: 21 August 2025
- Real-time OccasionGenius Collection updates: 13 August 2025
- Coming soon: connect in clicks: Updates for marketing integrations and more
- The who, what, and now the where for traveler's favorite moments: 3 June 2025
- Search and sort stories with ease: 30 April 2025
- Enhanced tagging for richer Experience Collections: 7 April 2025
- Better maps have arrived: inspiring travelers with community: 17 March 2025
- New Marketing Integrations: 4 March 2025
- New support for sold out inventory and group bookings: 26 February 2025
- Say hello to Chewy: 20 February 2025
- Better maps coming soon: 18 February 2025
- New and improved Planner Flow and Experiences Management on the way: 7 February 2025
- Sneak peek: Discovery Performance: 14 January 2025
- New CRM 🤝 integrations: 11 December 2024
- Stay in control with consent management and two-factor: 10 December 2024
- Even better support for complex booking requirements: 25 November 2024
- A ✨shiny✨ new Account update: 22 November 2024
- Speak peek: Experiences Management: 8 November 2024
- Discovery Big Picture gets a refresh: 5 November 2024
- The latest on ADA: 25 September 2024
- Sneak peek: Feature Previews: 24 September 2024
- A better handling of headcount: 17 September 2024
- New support: Flip.to 🤝 Newbook: 10 September 2024
- Experiences get a refresh: 14 August 2024
- Introducing Collaborative Collections: 26 July 2024
- Supporting Special Codes: 18 June 2024
- More language support: Help Center edition: 16 April 2024
- New phone support in Advocacy: 2 April 2024
- Web experiences are even more impactful: 28 February 2024
- New referrals insight for Collaborative sponsors: 19 February 2024
- Guest stories join the planner journey: 19 February 2024
- Discovery headcount refreshes: 8 and 12 January 2024
Policies
- Policies
- Master Subscription Agreement
- Technology and Agency Partner Addendum
- Channel Partner Addendum
- Service Level Agreement
- Data Processing Agreement
- Archive
- Master Subscription Agreement 20221111
- Master Subscription Agreement 20220912
- Master Subscription Agreement 20220119
- Master Subscription Agreement 20210428
- Master Subscription Agreement 20190619
- Master Subscription Agreement 20190523
- Master Subscription Agreement 20170313
- Master Subscription Agreement 20160106
- Master Subscription Agreement 20130501
- Privacy and Security Overview
- Privacy Policy
- Sub-Processors
- Reporting a Security Vulnerability
- Site Terms of Service
- Accessibility Statement
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