Chargeblast

docs.chargeblast.com
SaaS & Products

Chargeblast helps hypergrowth startups reduce chargeback rates by up to 99%

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Chargeblast

Docs

  • Fetch Alerts: Get all the alerts from your chargeblast account.
  • Fetch an Alert: Get a specific alert.
  • Update Alert: Update the state of an alert to properly inform the banks of whether or not a refund will be issued. If an alert is left unactioned for 72 hours it will be automatically declined. For best results mark alerts as resolved within 24 hours of receiving them (some smaller banks will escalate quarantined…
  • Create Credit Request: Creates a credit request for a rejected alert. Will fail if requesting credit from resolved alert or alert with an existing credit request, otherwise will simply return 200 response code.
  • Fetch Deflection Logs: Get a list of all look up requests.
  • Enroll Merchant: Enroll the merchant in a various alert program. If no merchant_id is specified a new merchant object will be automatically generated. For each alert program various info is required. For example, for Ethoca, only descriptors are. To see which info is required see [here](https://docs.chargeblast.io/r…
  • Fetch Descriptors: Fetch all the descriptors for your merchants.
  • Fetch Merchant: Get an individual merchant from your chargeblast account.
  • Fetch Merchants: Get all the merchants from your chargeblast account. Response is paginated. The name field is set during onboarding of the merchant and corresponds to the individual name of the merchant for multi-merchant accounts (usually associated with the DBA or billing descriptor).
  • Unenroll Merchant: Pass in a given descriptor_id to unenroll merchant's descriptor. Ethoca alerts take 48 hours to confirm unenrollment, RDR ~2 weeks, CDRN ~24 hours.
  • RDR Action Endpoint
  • Authorization
  • Fetch Order: Get a specific the order from your chargeblast account. Receipt info is included with this endpoint.
  • Fetch Orders: Get all the orders from your chargeblast account. Receipt info is omitted from this endpoint.
  • Upload IP Data: This is used to upload IP data. Not needed if you are implementing /orders/upload (instead pass IP data there) - only used if you are on a supported integration and want to board with compelling evidence.
  • Upload Orders: Upload orders to the chargeblast system. This will allow you to match disputes and chargebacks to the orders you have uploaded. Amount should be in cents, e.g. $19.99 => amount = 1999. This endpoint is rate limited to 100 requests every 10 seconds.
  • Webhooks: This page will help you get started with our webhooks.
  • Alerts Implementation: Learn how to implement CDRN (Visa) and Ethoca (Mastercard) alerts to intercept disputes before they become chargebacks.
  • Digital Receipts & Deflections: Learn how to implement Digital Receipts, Compelling Evidence 3.0 (CE3.0), and First Party Trust (FPT) to prevent chargebacks before they happen.
  • Implementation Overview: Understand the three Chargeblast services and two integration paths to choose the right implementation for your business.
  • Alert Types: A guide to all alert networks and data sources (subproviders) in Chargeblast.
  • Reason Codes: A guide to all reason codes used when actioning CDRN/Ethoca alerts via the update alerts endpoint.
  • Welcome to Chargeblast: You're on your way to eliminating chargebacks!

OpenAPI Specs

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