Arcade Knowledge Base

Arcade Knowledge Base

• Welcome! 👋
• Quick Start: Getting set up on Arcade.
• Your Feedback
• Interactive Demo
• Record: Recording is the first step in creating an Arcade. You can record using the Chrome extension, the desktop app, uploaded media, or the Figma plugin.
• Edit: Once you've recorded your Arcade, you can start editing: add and remove steps, add context, trim video, highlight features, and more.
• Design: The Design panel gives you full control over how your Arcade appears and behaves. From backgrounds to autoplay settings, this is where you make your Arcade truly your own.
• Branding & Theme: Themes and branding help you control the look and feel of your Arcades across your workspace, teams, folders, and individual Arcades.
• SVG Best Practices: This is to help you upload your logos and thematic files in the best format for Arcade
• Hotspots, Callouts, & Spotlights
• Chapter, Form, & Embed
• Audio: Add background music, voiceovers, and captions to create immersive, accessible Arcades.
• Video: Trim, split, narrate, and polish your videos with Arcade’s powerful editing tools.
• Pan and Zoom
• Branching
• Variables: Personalize your Arcades with dynamic text using variables and custom links (available on the Growth+ plan).
• Cover & Fit: Control how each step’s image or video fills the frame, from full-bleed to perfectly scaled.
• Translations: Translate your Arcades to let your viewers experience them in their preferred language
• Edit Page & HTML Editing: Edit page content before or after recording to personalize demos, clean up visuals, and fix details — all without re-recording.
• AI & Avery: Arcade uses AI to help you generate copy, split videos, translate Arcades, and personalize the viewer experience — always with customer privacy as a top priority.
• Media Library: The Media Library is your central hub for reusing and managing assets across your Arcades. Use it to add new steps, replace existing ones, pull from your brand kit, or search stock images and videos —
• Misc.
• Share: Different methods for sharing your Arcades with viewers.
• Embeds: Arcades can be embedded inside anything that supports iframes. Here, we cover embedding basics and sample instructions for specific sites.
• Exports
• Custom Links
• Collections
• Step by Step: The Step-by-Step Guide is available on Growth and Enterprise plans.
• Share Page: Arcade offers multiple ways to share your demos — whether through a dedicated share page, embedded on your site, exported as a video or guide, or enhanced with additional context in a Room.
• Arcade Access Control: Arcade-level RBAC gives you the power to share and collaborate with other users on an individual Arcade by Arcade level. You can grant specific accounts the power to view and/or edit chosen Arcades.
• Private Sharing
• Mobile: Arcade automatically adapts to smaller screens to ensure your demos remain usable and visually clean on mobile devices. This behavior can be customized depending on your layout needs.
• Commenting
• Internal Organization
• Offline Mode: If you've ever been mid-presentation at a conference and watched your browser freeze because the hotel WiFi had other plans, this one's for you.Arcade demos can now be saved locally!
• Creator Studio: Beautiful, on-brand demos, videos, and visuals without the wait.
• Brand Kits: It takes seconds to set up. Your brand comes to life instantly, in every asset.
• Video Generation: Quickly create on-brand teaser videos, sizzle reels, and product overviews. Easily tweak headlines and voiceovers to stay on message.
• Visual Generation: Generate on-brand ads, banners, and images – without bothering a designer. Use default formats to quickly craft beautiful visuals for different channels.
• Use Cases
• Integrations: Arcade integrates with some of your favorite tools.
• Native Salesforce Integration: If you want to set up this Native Salesforce Integration, please reach out to your CSM
• Insights & Analytics: Insights allow you to understand how viewers and players interact with your Arcade.
• Leads: The Leads page helps you track engagement and identify high-interest prospects based on form submissions and anonymous traffic insights.
• Audience Reveal
• Advanced Features
• Event Propagation
• Remote Control
• REST API: Arcade’s REST API allows you to programmatically create Arcades from videos and interaction data.
• Insights API
• Webhooks: Webhooks allow you to receive real-time updates when viewers interact with your Arcades. Webhooks are ideal for connecting Arcade to your internal systems, CRMs, or automation workflows.
• MCP
• Supported clients
• Claude Web
• Claude Code
• Claude Desktop
• ChatGPT
• Codex App
• Cursor
• Lovable
• Other clients
• Available tools
• Use Cases
• Example prompts
• Team Management: Arcade Workspaces are the foundational layer for organizing, collaborating, and managing Arcades across your company or personal use.
• Workspace Role-Based Access Control: Workspace RBAC
• Auto-Join: Auto-Join lets Enterprise workspaces automatically add new users based on their company email domain—reducing onboarding friction while keeping admins firmly in control.
• General Security
• Single Sign-On (SSO) with SAML: Single Sign-On (SSO) allows your team members to log in to Arcade using your organization’s identity provider.
• GDPR Requirements: Arcade provides several options for controlling tracking behavior, including honoring cookie consent prompts on your own website.
• Billing and Subscription
• Sales Tax
• Plans and AI Credits
• Growth Plan Pre March 2026 (Grandfathered): This page explains how the Legacy Growth plan ($50 per user) works.
• Growth Plan Pre May 2026 (Grandfathered): This plan was live between the months of March and May in 2026.

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