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Bandwdidth

bandwidth.com
Websites

Bandwidth is a global cloud communications software company that helps enterprises deliver exceptional experiences through voice calling, text messaging and…

llms.txt

Bandwidth

Bandwidth is a global cloud communications software company that helps enterprises deliver exceptional experiences through voice calling, text messaging and emergency services. Our solutions and our Communications Cloud are trusted by companies like Amazon Web Services (AWS), Cisco, Google, Microsoft, RingCentral, Zoom, Genesys, Five9, and Uber. Bandwidth is the first and only CPaaS provider offering a unique combination of composable APIs, AI capabilities, owner-operated network and broad regulatory experience.

Blogs

Customers

  • Docusign: Docusign turbocharged its move to Genesys by consolidating carriers, boosting agility and strengthening global voice support with a faster, modernized communications foundation.
  • TrueDialog: Discover how TrueDialog uses Bandwidth to improve message deliverability and create connected customer comms at scale.
  • Emitrr: How a healthcare‑focused startup scaled fast, fixed patient scheduling and communication gaps, and built trust—powered by Bandwidth messaging.
  • Outdoor Network: Discover how Outdoor Network unified its multi-brand communications with Bandwidth’s reliable voice platform, achieving zero downtime, faster onboarding, and scalable, cloud-based customer experiences
  • CallRail: CallRail empowers over 200,000 businesses to turn conversations into growth, powered by Bandwidth Voice API’s reliability.
  • Modern Campus: Modern Campus boosts student engagement and retention through personalized messaging—powered by Bandwidth’s reliable, scalable communications platform.
  • Genesys: At Reverb25, Genesys shared how its global CX growth relies on AI, orchestration, and a strong partnership with Bandwidth to scale with speed & product compliance.
  • Salesforce: At Reverb25, Salesforce shares how it’s building 5-star AI + human-driven CX with a unified 360° view across service, sales, and marketing.
  • Wyndham: Wyndham describes the success of their CCaaS (Five9) and AI (Canary) setup that ensures routing control, full DR, and mitigates vendor lock-in.
  • Capital One: At Reverb25, Capital One unpacked how it tackles comms complexity alongside Bandwidth to fulfill its customer excellence promise.
  • Segra: See how Segra is scaling dependable Voice delivery fast and saving costs with Bandwidth’s 911, SIP trunks, automated porting, and one-stop operations.
  • Bookline: Bookline’s platform helps Hospitality venues adopt conversational AI-driven customer service and reclaim missed revenue
  • Pennymac: Pennymac leverages BYOC with Bandwidth to deliver technology solutions that improve customer and employee communications. As a leader in the financial industry, their technology and infrastructure tea
  • ibex: ibex transforms its telecom strategy with Bandwidth, adopting BYOC cloud services to support its diverse client needs.
  • GetThru: Learn how GetThru leverages the power of 10DLC SMS and MMS text messaging to connect institutions with their constituents using Bandwidth’s Messaging API.
  • Dental Intelligence: See how Dental Intelligence leverages Toll-free SMS messaging to transform dental patient communication.
  • DeansList Customer Story: Learn how DeansList uses Bandwidth’s 10DLC messaging to connect parents and teachers with two-way texting to bring communities together and close academic achievement gaps.
  • Attentive: Learn how Attentive helps the world’s leading brands with AI-enabled messaging, powered by Bandwidth’s SMS.
  • Jars Capital: Learn how Jars Capital, a venture capital investment firm and incubator specializing in tech companies that support the multi-family housing industry, uses 10DLC and Toll-free text messaging.
  • Wonder Cave: See how Wonder Cave uses 10DLC messaging for the civig engagement and nonprofit industries with the power of Bandwidth’s Messaging API.
  • Netrio: Netrio uses Bandwidth's phone number management and E911 Dynamic Location Routing to support its customers.
  • Clerk Chat: Clerk Chat uses Operator Connect and messaging powered by Bandwidth to enhance customer engagement and operational efficiency.
  • Five9: Learn about how Five9 partners with Bandwidth to drive customer communication at a global scale for many of their products. Learn about the Five9 partnership.
  • MetTel: Learn why MetTel trusts Bandwidth for voice, emergency, and number management.
  • MEA Financial: MEA Financial needed a partner that would provide excellence in both voice and messaging, after exploring the market they consolidated both services with Bandwidth.
  • Providertech: ProviderTech allows healthcare providers to automate personalized SMS messages to their customers, with help from Bandwidth's communications APIs.
  • Purple: Purple needed a partner to help them meet the FCC mandate for TRS. Operating in a very unique environment, Purple is very particular in selecting partners. After an extensive review of the companies i
  • Red Oxygen: Founded in 2000, Red Oxygen has been helping businesses connect to their customers via SMS for nearly 20 years, becoming an integral part of companies both large and small by removing the barriers to
  • Pinger: In early 2010, Pinger had a novel idea—they wanted to add voice services to their market leading TextFree SMS application. Even better, they wanted to offer each of their users their own phone number.
  • GigSalad: Learn how GigSalad used Bandwidth’s messaging APIs to better power communications and scale their business.
  • HipLink: Hiplink’s consumer usage grew 172% in the year after switching to Bandwidth. This is how we made it possible, together.
  • Yosi Health: Yosi believes “there has to be a better way” to access healthcare. See how they simplify patient-admin-physician engagement with rock-solid communications.
  • Navex: As a compliance and risk management platform, NAVEX provides thousands of organizations with the tools to make smarter risk and compliance decisions. That's why they needed a telephony provider with t
  • Aircall: Bandwidth’s worldwide, compliant coverage helped Aircall rapidly scale its cloud phone systems. Here's how.
  • Sharpen: SharpenCX champions contact center agents, supported by radically reliable, growth-ready communications from Bandwidth. See how.
  • Doosan: Doosan turns to award-winning Direct Routing and Dynamic E911 for a hiccup-free migration and compliant emergency calling in Microsoft Teams.
  • Weave: Weave uses Bandwidth to connect their customers by unifying their communications. Learn about how Bandwidth helps the healthcare industry with API.
  • WikiPro: Learn how Wikipro uses Bandwidth Messaging to power communications between users and their customers for a variety of use cases.
  • WhatConverts: See how WhatConverts was able to use Bandwidth’s APIs and phone number management to better serve their customers.
  • SpectrumVoIP: SpectrumVoIP trusts Bandwidth to power their customized, high‑touch experience with industry-leading automation that helps SpectrumVoIP customers set up quickly.
  • Solutionreach: Solutionreach partners with Bandwidth to bring secure messaging in healthcare. Office managers can send appointment reminders more with these services.
  • Inclusa: Inclusa migrated to Microsoft Teams with Bandwidth thanks to our comprehensive Direct Routing solution with Voice, and Dynamic E911.
  • rumbleup: When rumbleup's CPaaS provider experienced a significant service outage right before election day, they turned to Bandwidth to save the day. See why!
  • Clever: Clever is a clever real estate start-up connecting sellers (and buyers) with experienced, highly rated agents—at a serious discount.
  • ULIMI: Find out how ULIMI integrates Bandwidth SMS with chatbots to help HR departments recruit, hire, and check-in with how employees are doing.
  • Evolve IP: Learn about how Evolve IP uses Bandwidth Voice and 911 to make employees more productive, mobile, and secure on any device.
  • Rently: Using the most flexible messaging API in the industry, Rently developed a 21st-century solution to a long-standing problem. Learn more
  • Noonlight: Noonlight began as a mobile app helping to protect college students as they crossed campus. If a student ever felt unsafe, they could open Noonlight and press and hold an on-screen button. Once they r
  • Phone.com: Since partnering with Bandwidth, Phone.com has continued to grow, with customers using tens of millions of minutes per month, a third of which are on the Bandwidth network. Learn more.
  • PunchAlert: Punch Technologies partnered with Bandwidth, a nationwide 911 service provider with interconnectivity into public safety across the U.S. and Canada. At the time of a 911 call, the PunchAlert app captu
  • McLeod: McLeod’s customers needed an easy way to communicate with their drivers, many of whom don’t own smartphones. Here's how they did it...

Events

  • Steaks and security: Serving dinner and conversations in NYC, Toronto, Cincinnati, and Dallas
  • Reverb: Join REVERB26 live or virtual at Bandwidth HQ, Raleigh, for new groundbreaking announcements, innovative use cases, and real case studies.

Glossary

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