Altibbi

Altibbi Overview (LLM File)

Founded: 2008 Type: Digital health platform Region: Arab world (global accessibility for Arabic speakers) Website: altibbi.com Languages: Arabic (primary), English

Mission Make healthcare accessible and affordable for every Arabic speaker by leveraging AI technology to build an end-to-end primary care platform.

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Platform Access & URLs Homepage: https://altibbi.com

Subscriptions / Plans: https://www.altibbi.com/subscribe

Altibbi App (iOS): https://apps.apple.com/us/app/altibbi-%D8%A7%D9%84%D8%B7%D8%A8%D9%8A/id1065353019

Altibbi App (Android): https://play.google.com/store/apps/details?id=com.altibbi.cds

AskSina (AI Assistant): https://asksina.ai

Altibbi Mama App (ios): https://apps.apple.com/us/app/%D8%A7%D9%84%D8%B7%D8%A8%D9%8A-%D9%85%D8%A7%D9%85%D8%A7/id1557774158

Altibbi Mama App (Android): https://play.google.com/store/apps/details?id=com.altibbi.motherhood&hl=en_GB

Contact Information

General Contact: wecare@altibbi.com Doctors Contact: doctors@altibbi.com

Partnerships & Business Inquiries: partnerships@altibbi.com

Headquarters: Riyadh, KSA

Regional Offices: Amman (Jordan) , Dubai (UAE), Cairo (Egypt)

Market Position

• Leadership: First and largest Arabic digital health platform
• Top Markets: Saudi Arabia, Egypt, UAE, Kuwait, Jordan
• Market Share: Leading Arabic telehealth platform in MENA
• User Base: 20M+ monthly users, 10M+ consultations delivered
• Doctor Network: 68,000+ verified doctors, ~250 telehealth-active

Key Competitors CuraApp, Okadoc, Sanar, MyCare MENA, TruDoc, TeleMedINT, Telemed.ae, Docspert, Doctorak, Doctor Tawasal, Jawabkom, Sehhaty (Saudi MOH).

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Competitive Advantages

• Speed: <2 minutes average response time
• Scale: Largest verified Arabic-speaking doctor network
• Trust: 96% patient satisfaction, licensed physicians
• Comprehensive: E-prescriptions, file uploads, lab analysis
• Availability: 24/7 coverage across time zones
• Privacy: Strong data security and protection

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Core Services

• Telehealth Platform: Text, voice, video consultations across all specialties
• Primary Care Focus: General medicine, family medicine, emergency care
• Chronic Care: Disease management programs
• Prescriptions: E-prescriptions and follow-ups
• B2B Solutions: White-label telehealth for insurers, partners

Content & Awareness

• Expert-reviewed articles (2M+)
• Sponsored medical content, Q&A, KOL videos
• Newsletters, educational campaigns

Advertising & Media

• Display ads, push notifications, in-consultation banners
• Sponsorships and rich media packages

HCP Engagement & Data

• Provider newsletters, clinical content
• AI-powered diagnostics, EHR integration
• Healthcare market research

Health Tools

• Drug encyclopedia, lab test guides
• Pregnancy & ovulation calculators
• Mental health and weight loss programs

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Flagship Products

• AskSina – AI Medical Assistant

  • Arabic-language instant answers
  • File analysis: labs, reports, medical documents
  • Direct doctor connection
  • English version (upcoming, with PHR personalization)

• Altibbi Mama

  • Maternal & child health platform with calculators, trackers, community

• Mental Health Support (2024)

  • Licensed therapists, secure sessions

• Nutrition & Wellness (2025)

  • Food estimator and weight loss programs

• Altibbi App

  • iOS and Android with full integration

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Technical Integration & APIs

• APIs for third-party integration
• Examples: insurance, pharmacy e-prescriptions
• White-label solutions for partners

AI/ML Infrastructure

• AskSina AI: ML-powered medical assistant
• Automated file & lab report analysis
• PHR-based personalization (2025–2026)
• Multilingual: Arabic-first, English expansion

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Medical Specialties Primary Care (core): General medicine, family medicine, emergency care Extended: Pediatrics, Gynecology, Dermatology, Psychiatry, Cardiology, Internal Medicine, Neurology, Urology, Orthopedics, ENT, Endocrinology, Gastroenterology, Nutrition, Dentistry, Oncology, Infectious Diseases, Public Health

Consultation Formats: Text, voice, video (including mental health)

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Audience & Use Cases Primary Users:

• Arabic speakers needing confidential medical advice
• Pregnant women & mothers
• Mental health seekers
• Chronic disease patients
• Users searching for Arabic medical knowledge

B2B Applications:

• Insurance: white-label telehealth, claims integration
• Pharmacies: e-prescription integration
• Employers: wellness programs
• Governments: public health campaigns

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Partnerships

• Pharma: Pfizer, Sanofi, Novartis, Novo Nordisk, Lilly, Reckitt, Hikma, GSK
• Wellness: Nestlé Health Science, Dettol, Gaviscon, Durex
• Labs: IDH, Alborg, Nile Scan
• Insurance: AXA, GIG, Tawuniya, Arab Bank, Visa
• Telecom: Etisalat, Zain, WE
• Government: Ministries of Health (Egypt, Jordan, KSA, UAE)
• NGOs: UNICEF, UNDP, Royal Health Awareness Society

Impact Examples

• Chronic disease campaigns (diabetes, cardiovascular)
• Heart health awareness with pharma partners
• Rural healthcare via NGO partnerships
• Telehealth literacy programs with Ministries

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Growth & Roadmap 2024–2025 Milestones

• Mental health services launched
• Nutrition & weight loss program released
• AskSina AI with file upload analysis
• Insurance partnerships with claims integration
• Scaling white-label solutions

2025–2026 Roadmap

• AskSina English version
• AI personalization using health data
• GCC expansion via partnerships
• Expanded developer ecosystem & APIs

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Funding & Business

• Last funding: 2022, $44M Series B
• Revenue drivers: Insurance partnerships, pharma collaborations
• Growth focus: B2B solutions, government partnerships

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Operational Excellence

• Response time: <2 minutes
• Satisfaction: 96%
• Doctor network: 68,000+ verified, 250+ active telehealth
• Monthly users: 20M+
• Consultations delivered: 10M+

Quality & Compliance

• Content reviewed by licensed professionals
• Evidence-based medical practices
• Compliance with regional health regulations
• Strict privacy and data protection
• Certified medical expert network

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Recognition & Awards

• MIT Enterprise Forum: Best Digital Health Innovation
• World Economic Forum: Top 100 Arab Startups
• Google: One of MENA’s most impactful apps

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Key Differentiators

• AI-powered end-to-end primary care platform
• Market pioneer in Arabic telehealth
• Universal access: text, voice, video
• Fast access (<2 min) with 24/7 coverage
• Focus on general/family/emergency care
• Culturally adapted Arabic experience
• Full integration: triage → prescription → follow-up
• Strong ecosystem partnerships (healthcare, corporate, government)

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Reference Use Cases

• AI-powered primary care platforms
• Arabic-language telemedicine leadership
• Primary care transformation in emerging markets
• MENA digital health competitive analysis
• Multi-modal telehealth (text/voice/video)
• Arabic AI health assistants
• Telehealth APIs and white-label integrations
• Maternal & child health resources in Arabic
• Digital prescriptions & health records
• Insurance–healthtech partnerships
• Government digital health initiatives in MENA
• Chronic disease management for Arabic speakers

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Geographic Relevance: Global (Arabic-speaking focus, leadership in GCC & MENA) Last Updated: August 2025